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Refund Policy

Last updated: October 16, 2026

1. Policy Overview

Google Academy Birgunj strives to provide clear and fair fee collection practices. This Refund Policy explains how overpayments, duplicate payments, and withdrawals are handled.

2. Fee Payments

All fee payments made through the school office or configured payment methods are recorded in the school management system. Each payment is assigned a unique receipt number and is linked to a specific invoice. Payments are applied first to outstanding balances, then to the current invoice.

3. Overpayments

If a payment exceeds the amount due on an invoice, the excess amount is applied to the student’s account as a credit toward future invoices. Refunds of overpayments are considered on a case-by-case basis and require approval from the school administration.

4. Duplicate Payments

Our system prevents duplicate payments for the same invoice, amount, date, and transaction reference. If a duplicate payment is recorded in error, it will be voided and the funds will either be:

  • Refunded to the payer, or
  • Applied as a credit to the student’s account

5. Student Withdrawal

If a student withdraws from the school, any prepaid fees for the current term may be refunded on a pro-rated basis, subject to the school’s withdrawal policy. Refund requests must be submitted in writing to the school administration.

6. Refund Request Process

To request a refund:

  • Submit a written request to the school administration
  • Include the student’s name, admission number, and invoice/receipt number
  • Provide the reason for the refund request
  • Attach supporting documentation (e.g., bank statement, receipt)

Refund requests are reviewed within 10 business days. Approved refunds are processed within 30 days of approval.

7. Non-Refundable Fees

The following fees are non-refundable once incurred:

  • Application and admission fees
  • Examination fees
  • Late fees and penalties
  • Transport fees for services already rendered

8. Contact Us

If you have questions about this Refund Policy, please contact the school administration office.